Shipping policy

At True Vine Design And Print, we’re committed to delivering your order quickly, securely, and with care. Below you’ll find details about processing times, shipping, and what to expect for delivery.

Order Processing
All items are made to order and typically processed within 2–3 business days.

Shipping & Delivery
Orders are shipped via trusted carriers (USPS, UPS, DHL). Shipping usually takes 3–5 business days once produced.
Most orders arrive within 5–8 business days from the date of purchase. Please note that delays can occasionally occur due to carrier issues, holidays, or seasonal demand.

Shipping Costs
We offer free economy shipping on all orders.

Lost or Delayed Packages
If your package is significantly delayed or marked as delivered but you haven’t received it, please contact us at info@truevinedesign.com. We’ll investigate and help resolve the issue as quickly as possible.

Need Help?
For any questions about your shipping or order status, feel free to reach out anytime at info@truevinedesign.com — we’re here to ensure your order arrives safely and on time.