Refund policy

Refund & Return Policy

Thank you for shopping with us! As a very small business, each item is custom-made upon order, which means we cannot accept returns or exchanges for reasons such as incorrect sizing, color preferences, change of mind, etc.

Thank you for your understanding.

Returns and Refunds

We only offer returns or refunds in the following cases:

  • Damaged Product: If your item arrives damaged.

  • Manufacturing Error: If there's a defect in the product's manufacturing.

To initiate a return or refund:

  1. Timeframe: Contact us within 30 days of product delivery.

  2. Evidence: Provide clear photos showing the issue.

  3. Process: Reach out to our support team with your order details and the evidence.

Non-Returnable Items

We do not accept returns or offer refunds for:

  • Incorrect size: unless you were sent a different size than you ordered. Please use the sizing chart before purchase to make sure your item will fit.

  • Incorrect color: unless you were sent a different color than you ordered.

  • Change of mind after purchase.

Reporting Issues

To report an issue:

  1. Contact Us: Reach out via our support email with your order number.

  2. Provide Evidence: Attach clear photos of the product showing the issue.

  3. Resolution: We'll assess and offer a reprint or refund as appropriate.

 

This return policy applies to customers in United States as this is the only country we currently ship in.